Data Protection and Data Security for Customers and Users Have High Priority for Telekom Austria.

Customer satisfaction has high priority for Telekom Austria. For this reason Telekom Austria deploys the latest technologies to protect privacy and meets the strictest security precautions for data protection. Personal data is used in compliance with the Data Protection Act 2000.

What information do we collect and for what purpose do we use it?

When you register for one of our services, take part in a prize draw or buy one of our products, we process and save the information that you give us. Such as your name, the user name you choose in registering for the service, your address, e-mail address, telephone numbers, interests, age, sex, profession, etc.

To some extent information is processed and analyzed automatically without any help from you. This includes entry into services, the IP address of your computer, as well as information about your Internet access, the operating system and the browser used. We also collect data concerning your visit to the website, which entails the time of your visit on our website and the pages, content and services that you have clicked or the content and products you searched.

Telekom Austria uses this data for advertising purposes only, with your permission.

What are cookies?

Cookies are small documents that simplify the use of our online offering for you, while providing quicker and easier access to the services on our website. They are stored from your browser onto the hard drive of your computer, but do not contain any personal information. Thus your privacy is protected. However, cookies enable convenience features such as automatic logging in to your services without always having to enter your user name and password. Most web browsers accept cookies automatically, although you can change the settings of your browsers to prevent this. Nevertheless, in this case you will not be able to use some of the features as conveniently.

Will the data be disclosed?

No. Telekom Austria does not make your personal data available to third parties, unless you expressly agree to disclosure.

Due to current law, in certain circumstances Telekom Austria AG is required to disclose your personal data, for example if this is necessary in order to uphold legal obligations or to defend legal claims against Telekom Austria AG.

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